Digital Transformation Programme Manager

Job Role: Digital Transformation Programme Manager

Job Location: Brent Council

Salary: £500 to £600 per day, dependent upon experience

Working period: Monday - Friday 09:00 - 17:30

Working Hours: 5 days per week

Assignment period: 3-6 Months Ongoing

Job Summary

In this senior leadership role, you will be at the forefront of Brent Council’s transformation programme, focusing on income maximization, debt reduction, and improved efficiency through automation and digital solutions. The Income Maximization & Digital Transformation Programme Manager will oversee the day-to-day execution of key transformation projects, from governance and stakeholder management to risk mitigation and team leadership.

Leadership & Programme Management:

• Lead the design and implementation of income-maximizing strategies, including a shift toward payment-in-advance models to reduce outstanding debt.
• Develop and maintain robust governance frameworks, ensuring clear accountability, efficient progress tracking, and active risk management.
• Oversee a small multidisciplinary team, providing mentorship and direction, and ensuring seamless collaboration across departments and third-party suppliers.
• Maximize the capabilities of new modules & functionality in existing IT systems, driving process automation and efficiencies across the organization.
• Establish and maintain a strong programme narrative to communicate benefits to stakeholders, including executive leadership and community partners.

Income, Debt, & Automation Transformation:

• Spearhead initiatives that leverage automation and digitization to optimize revenue collection processes, enhance customer experience, and improve inter-departmental communication.
• Drive business readiness for change, ensuring all departments are aligned with the programme’s goals, milestones, and deliverables.
• Track and report on financial impacts, making adjustments to the programme approach to maximize benefit.

Essential Skills & Experience:

• Proven experience in managing transformation programmes with a focus on income maximization, debt reduction, and public sector or local authority finance would be beneficial.
• Extensive background in delivering automation and digital transformation projects that enhance operational efficiency and customer satisfaction.

Technical & Leadership Qualifications:

• PRINCE2 qualification is required, with additional certifications in project management (such as MSP or APM) highly desirable.
• Proficiency in programme management tools and methodologies, including MSP (Managing Successful Programmes), APM, or equivalent project management qualifications.
• Expertise in digital transformation frameworks (Agile/Waterfall) and digital tools (MS Project, Azure DevOps).
• Educated to degree level in a relevant discipline or able to demonstrate significant comparable experience.
• Knowledge of local finance systems including NEC, Oracle Fusion, Pay360, Abacus would be an advantage but not necessary.

Minimum Requirements for the Role

• Basic DBS & BPSS
• Senior experience in a local authority setting

Right to work requirements

• Passport
• BRP
• Sharecode