Support Coordinator/Warehouse

Our client is looking for an organised Logistics Coordinator to manage order tracking, supplier coordination, and deliveries.

This is an exciting opportunity to join an innovating, growing business with a great culture.

• Based in Chessington
• Up to £30,000 (DOE)
• 25 days + bank holidays
• Monday - Friday, 8am - 5pm
• Car parking

Job specification:

• Provide administrative support to the logistics team using the company’s software system.
• Manage emails and phone calls, responding promptly and appropriately.
• Handle customer inquiries and complaints, ensuring timely resolutions.
• Distribute relevant correspondence as needed.
• Coordinate with overseas suppliers to maintain efficient communication.
• Track and monitor orders, keeping the logistics team leader informed of progress.
• Conduct weekly stock updates in the warehouse and generate necessary purchase orders.
• Prepare customer quotes and ensure invoices are issued based on these quotes, ensuring goods are ready for dispatch.
• Process internal credit notes.
• Collaborate with the sales and technical teams for seamless operations.
• Create and process intercompany orders and invoices.
• Communicate with overseas factories to ensure stock is ordered and production is on schedule.
• Update systems with current pricing information.
• Monitor and track units shipped from overseas and ensure timely delivery to clients.
• Perform daily transport-related duties.
• Communicate with the sales team regarding upcoming projects.
• Liaise with the production team and third-party carriers to ensure deliveries are completed within agreed timelines.

Person specification:

• Excellent English communication skills (written and verbal).
• Strong organisational, time management, and prioritisation skills.
• Detail-oriented with the ability to multitask in a fast-paced environment.
• Experience with export customs documentation and forklifts.
• Analytical skills for evaluating sales data.
• Knowledge of sales operations and logistics processes.
• Ability to prioritise tasks in a dynamic setting.
• Proficient in MS Office, adaptable to learning new software.
• Experience in sales or customer service preferred.
• Relevant qualifications in sales or logistics are a plus.

Additional Information:

• Pension
• Quarterly bonus scheme
• Fun and vibrant team
• Regular company social events

Refer a friend and earn £100! If you have a friend who is also searching for a new opportunity in the local area, recommend Optima and if we place them (providing they complete their 3-month probation period), you will receive a £100 retail voucher of your choice!

Please note that if you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted.

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Optima Recruitment Limited are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.