Aftersales Administrator

Description

An established family run business based in Stafford with ambitious growth plans are seeking to hire a very organised Aftersales Administrator.

The business is very environmentally sound and helps their clients reduce water and air pollution and are safe and compliant.

The primary focus of the role is to manage the fulfilment of care plan and service contracts cost efficiently, safely and to full customer satisfaction.

Requirements

• Planning an efficient schedule of service visits to minimise engineer travel and assigning engineers to service visits
• Arranging hire of access equipment
• Liaising with the Sales Team in regard of potential opportunities, customer feedback and costing improvements.
• Manage care plan fulfilment on time, within budget, to scope, to full customer satisfaction and with zero harm
• Liaise with laboratories to send environmental legionella reports

Benefits

• £30,000-£40,000
• Uncapped Bonus
• Hours: 7-4:30pm Mon- Fri
• Free Lunch
• Amazing Company Perks
• Lots of training and development opportunities