Third Line Support Engineer

Third Line Support Engineer – Watford - £40,000 - £45,000

VIQU are working with with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.

They are seeking a Third Line IT Support Engineer to provide technical support and to help roll out a range of projects on client sites. As the Third Line IT Support Engineer, you will be the dedicated escalation point for complex IT issues, whilst helping with projects like migrations, installations and decommissioning of hardware.

Duties of the Third Line Support Engineer: 

-  Provide exceptional IT support, acting as an escelation point for complex IT issues. 

- Plan and run infrastructure focused projects. 

- Act as a mentor for junior engineers. 

- Upsell IT solutions to clients. 

Essential Requirements of the Third Line Support Engineer:

-   5 + years in an IT support role, acting as an escalation point for at least 2 years.

-   Previous experience of end to end running of infrastructure focused projects (eg setting up MFA, cloud migrations, system installations, network upgrades ect…).

- Extensive experience installing and configuring servers and network devices.

- At least one industry certification (AZ-900, AZ-104, MS-900 ect..)

- Happy to undergo a DBS check.

Third Line Support Engineer – Watford - £40,000 - £45,000

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Jack Mcmanus, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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