Claims Technician

An experienced Support Administrator is required to join a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims and Risk Management Services where you will join their Essex Team working together fully supporting each other and the Loss Adjusting/Management Team.

You will report to the Claims Manager and be responsible for providing administrative support to the Claims team where they work with both the UK and Europe handling a mixture or Property & Liability (Personal Injury) losses through to settlement.

Key responsibilities:

• Ensuring data is accurately input in order to achieve high standards of quality and management information.

• Diary management

• Booking and arranging appointments, allocating post to files, scanning documents, photocopying and filing

• Dealing with external queries

• Liaising with Loss Adjusters as and when required

• Running, checking and analysing management reports

• Attending client review meetings

• Taking minutes/notes and actions arising from meetings

• Assist in onboarding all new clients

• Liaise with Brokers and Insurers

• Carry out other general administration tasks as and when required.

About you:

• Exceptional communication skills and experience as well as excellent organisational skills with a strong focus on quality
• The ability to forge and develop strong relationships both internally and externally.
• Experience working within a Customer Services/Insurance related role.
• Thrive in a high-pressured working environment.
• Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
• Be happy to work from an office base within a Team environment.

Salary and Benefits:

• Competitive Annual Basic Salary

• Hours are Monday to Friday 9.00am-5.00pm

• 25 days holiday per annum plus bank holidays

• Healthcare Scheme

• Pension - 8% Employer, 2 % Employee

• Life Assurance

• Health Insurance