Foreign Exchange Support Assistant

Our client is looking to recruit several Foreign Exchange Support assistant to join our team within a well-established company. We are seeking motivated & driven candidates who want to learn new skills and gain new experiences to progress within their career.

Duties:

• Always providing exceptional customer service
• Supporting branches with the day-to-day operation of the bureau
• Answering telephone, responding to emails and live chat
• Review and process currency orders
• Monitoring stock levels of foreign currency and ensuring that sensible quantities are maintained
• Willingness to participate in training appropriate to own development
• Adhering to company policies and procedures
• To undertake any other duties that may fall into the job criteria
• To conform with all company policies and procedures, including health and safety
• To treat all employees, customers and suppliers with dignity and respect

What competencies we are looking for?

• Good accuracy and numerical skills
• Excellent administration and organisational skills
• Effective communication service and customer service experience
• Competent IT skills
• Team Player
• Problem Solving

What experience we are looking for?

• Experience of working in a similar type of service role
• Previous customer service experience
• Proven track record of dealing with people

Shifts and pay: Mon - Fri 09:15am to 17:30pm

Saturdays 09:15am to 17:00pm

Sundays 09:15am to 16:00pm

Weekend working is on a on a rota basis.

£20,000 to £24,000 depending on experience

All training provided

To Apply, send an up-to-date CV.