Major / Complex Loss Mid-Market Loss Adjuster

Job Title: Major / Complex Loss Mid-Market Loss Adjuster
Package: £50,000 - £65,000

Location: London

Type: Permanent

Position Summary

• My client, a global loss adjusting company are currently looking for Loss Adjusters to handle a mixed portfolio of property, high net worth, major loss and complex and other technical claims; split between domestic and commercial, and typically complex claims with a value of between £50k to £100k+.
• The Adjuster will be part of the Major and Complex Loss Division and will report via the relevant Regional Director or Adjuster Manager.

Essential

• Extensive experience of property or similar claims
• Experience of excellent relationship management with clients
• ACILA qualified or significant progress towards.

Desirable

Dip CII or ACII qualification

Key Responsibilities

• Work both externally and internally assessing a mixed portfolio of HNW, domestic and commercial losses between £50k and £100k + under supervision from senior colleague assigned to mentor, peer review and support development.
• Preparing full length ABI and abbreviated reports commenting in detail on all aspects of the claim, including policy analysis and liability, quantum and future actions.
• Preparing case management plans, visiting Insurers, Reinsurers, Claimants and the Insured.
• Instructing and controlling surveyors, loss mitigation specialists, legal experts, forensic scientists and other experts as appropriate.
• Communicating regularly with all interested parties, calculating and approving interim payments, preparing interim reports and other communication.
• Calculating and agreeing settlement of claims, and preparing final reports
• Maintain and update own files and electronic records keeping fully up to date on any technical or legal changes which may have a bearing on a case
• Identifying and developing business opportunities for self and team.

Skills

• Customer focused - providing quality service to both internal and external customers
• Team focused - collaborative mindset and working with colleagues throughout the organisation
• Reactive - responding to daily workloads as dictated by customer requirements
• Proactive - making sure KPI's and SLA's are met as well as fee targets
• Experience of MS Office including Outlook, Word, Excel and claims management systems

If you have the relevant experience, please do not hesitate to contact us now on  or email us at