Binding Authority Operations Technician

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Binding Authority Operations Technician

City of London

Post Date, 19/02/2024

Salary: 40000-50000 per annum

Permanent

To provide a first-class service to Agents and Coverholders covering all aspects of their Delegated Authority Insurance Arrangements.

Duties:

  • Ensuring high professional standards and continual improvements in service delivery
  • Ensuring that the Company’s systems, compliance and procedures are followed at all times, in accordance with the company’s compliance and procedure manuals
  • Checking formal documents for accuracy prior to processing and issuance of formal documentation to clients and markets
  • Submitting Policy documentation to signing offices where applicable (both bureaux and non-bureaux)
  • Processing of transactional via Internal processing system
  • Producing debit/credit notes and bureau submissions where required
  • Handling and resolving client and queries in respect of both Policy and Premium issues
  • Ensuring that diary checks (manual and electronic) are maintained
  • Maintaining statistical information including Earned to Incurred figures and Profit Commissions as required
  • Maintaining electronic filing system is up to date at all times
  • Assisting with the team with Ad hoc duties or covering colleagues where required
  • Meeting and adhering to agreed service levels and SLA's
  • Production and renewal of Binding Authorities / Slips, ensuring all are in acceptable order in line with both Lloyds and Company procedures and guidelines
  • Production of endorsements where required

Experience:

  • Good knowledge of the regulatory requirements of general insurance in operation at any time
  • Good knowledge of FCA regulations and guidelines relating to both private and commercial customers.
  • Willingness to continue to develop knowledge of products and related issues through formal and informal learning, both internally and externally to the firm.
  • Experience in a similar role

This client offers remote working with occasional visits to their London office

Job Responsibility
Contract Details
  • Contract Type: Permanent
  • Salary Type: per annum
  • Total Applications: 16
  • Last Date: 10/01/2025
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