UK Key Account Manager

Clifton

Post Date, 09/04/2025

Salary: - per annum

Overview of the role

As our UK Key Account Manager, you will have extensive experience of building relationships and selling directly to retailers, distributors, wholesalers and trade accounts in the UK of fragrance/home fragrance or gifting.

As well as managing our key customers, you will also be able to develop your own new business accounts so it is essential you are a natural new business developer, and be able to demonstrate your ability to meet sales goals, create solutions for client issues and act as a liaison between retailers, wholesalers and ourselves as the manufacturers.

Role and responsibilities

To achieve sales targets by developing our business within the home fragrance and beauty gifting sector to existing customers whilst identifying and delivering new profitable business opportunities
Achieve and exceed Turnover Targets
Overseeing and implementing Sales Strategy
Develop business with existing partners by increasing turnover year on year, exploring new product opportunities, identifying gaps and increasing sales of ongoing ranges
Conduct competitor and trend research on gift sets, looking at packaging, new colour and product trends etc
Act as a liaison between factories and our customers to create gift sets to promote brand recognition and sales.
Deliver New Business by developing a pipeline of opportunities to improve product distribution
On boarding new business partners including brand and product set up through to order management and replenishment, ensuring all legal documents are completing including NDA, New Account Forms and Contracts where relevant
Directing marketing efforts to support Distributor and Retailer activity to increase sales, coordinating with internal departments
Evaluate and analyse sales to support in identifying opportunities or challenges
Forecasting to support Buying Strategy and resource requirements
Share market information and research, collecting customer feedback and communicating to relevant departments in the Business
Develop in-depth knowledge of all brands and product offerings to identify profitable business opportunities
Provide feedback on product/category opportunities and ways to improve business processes to achieve increased turnover
Build and maintain excellent relationships internally within key areas of the business
Demonstrate excellent communication and problem-solving skills

Skills and Experience Required

Essentially you will have current/very recent experience from the fragrance/home fragrance or gifting sector
Demonstrable experience in achieving sales targets, maximising opportunities within existing business and developing new business within the wholesale, retail and distributor market place
New business development experience alongside key account management skills
Able and willing to travel throughout the UK

Excellent basic salary plus commission, and first class benefits package

ABOUT US

QUEST is an industry leader in beauty and personal care products selling to over 90 countries across the globe, an award winner which includes The Queens Award for Enterprise. This is an amazing opportunity to join a business that is continuing to expand and succeed. We understand that the reason for our success is not only due to our products but also because of the exceptional talent and support we have in our teams; we value our people and we are looking to further strengthen our Operations Team with skilled individuals who share our ethos

WHY WORK FOR US ?