Business Manager

The role

Southwark Council is looking for an exceptional Business Manager to lead operational and strategic business support for our Legal Governance & Assurance (G&A) directorate. This is your opportunity to drive innovation, efficiency, and excellence in one of London’s most vibrant boroughs.

What makes this role stand out?

• Innovation at the Core: We embrace cutting-edge technology to streamline Legal operations and enhance case management service delivery.
• Influence & Impact: Work at the heart of decision-making, collaborating with senior stakeholders to shape governance strategies.
• Growth & Development: Lead transformational projects and build long-term efficiencies within a dynamic public sector environment.

Your mission

• Lead and manage business support functions for our Legal Governance & Assurance teams, ensuring high-quality service delivery.
• Develop and oversee strategic action plans, business continuity frameworks, and governance processes.
• Coordinate departmental decision-making, ensuring compliance with constitutional requirements.
• Oversee financial management, supporting budget control, audit processes, and cost-saving initiatives.
• Manage and enhance legal IT systems such as Visualfiles, Zylpha Court bundling, and Sinerix virtual signature.
• Provide project management support across Legal, HR, Electoral Services, and Constitutional/Civic Office.
• Monitor and evaluate service performance, delivering management data and reports to Cabinet.
• Ensure compliance with financial and regulatory standards, maintaining quality assurance accreditations.
• Foster collaborative relationships with internal and external partners, ensuring exceptional client-driven services.
• Support the Senior Management Team with risk management, quality assurance, and strategic partnerships.

How you will make an impact:

We need a dynamic and experienced Business Manager who will bring a blend of:

• Proven track record in business management within a Legal Practice or other professional practice.
• Strong understanding of Legal case management systems and a passion for digital innovation.
• Excellent analytical and problem-solving skills with a strategic mindset.
• Passion for governance, democracy, and making a tangible impact in the community.
• Ability to engage stakeholders, lead teams, and drive continuous improvement.
• Experience in budget planning, forecasting, and financial reporting.
• The ability to design and implement robust business processes, structures, and systems to support change management.
• Enjoy a balanced approach with flexible home working, alongside occasional travel to our London Bridge HQ.

Additional salary details

About Southwark Council

Southwark Council is the largest local authority social landlord in London, managing 55,000 homes lived in by 40% of Southwark’s residents. We are home to over 18,300 businesses including iconic London venues such as The Shard, The Tate Modern and Borough Market along with many social enterprises and we have a young, diverse, and growing population.

At Southwark we are committed to making our borough just and fair and are taking positive action to tackle inequalities.?Our residents and communities are our greatest asset and the passion we have for Southwark is shared by millions of Londoners who enjoy our outstanding cultural offer, use our hospitals and attend our universities.

Our refreshed borough plan and focus on Southwark Stands Together, (which is our work with Southwark’s communities and the council’s staff to tackle racism, injustice and inequality) underpins all that we do.

Benefits and more information:

Working for Southwark Council – Southwark

Salary Range: £52,674 - £59,772

Recruitment timetable

Application Closing Date: 11.59pm on the 27th of April 2025

Interview Date: W/C the 6th of May 2025

We are an organisation who is passionate about our people and understands that richness of diversity is a requirement to provide the best possible services to our communities. This is demonstrated through our council-wide ambitious commitment to tackle racial inequality in our communities and workforce through our Southwark Stands Together initiative. We particularly welcome applications from members of the black, Asian, and ethnic minority communities to increase representation at senior management level in the Council.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care or have previously been in care.
• If you consider yourself to be disabled or if you have a long-term health condition.

We reserve the right to close this vacancy early if we receive sufficient applications for the role, in which case we will move the key dates for the process. Therefore, if you are interested, please submit your application as early as possible.

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Attachments

• Job Description & Person Specification