Litigation Claims Handler Personal Injury, Property Damage, Credit Hire

Job title: Litigation Claims Handler (personal Injury, Property Damage, Credit Hire)

Salary: £35,000 - £40,000

Location: Staffordshire

My client based in Staffordshire are seeking a highly skilled and experienced Litigation Handler to join their growing team. As a Litigation Handler, you will be responsible for defending litigated motor claims from issue to trial. This will include handling claims involving personal injury/property damage, credit hire, LVI, and fraud.

What you'll be doing:

• Defend litigated motor claims on behalf of large corporates from issue to trial.
• Value general and special damages.
• Utilise the Civil Procedure Rules and relevant authorities to obtain the best client outcome.
• Ensure full compliance with all office protocols, client service level agreements, and client "key performance indicators" on all own handled claims.
• Assess liability and set and maintain reserves in accordance with client service level agreements and client "key performance indicators".
• Investigate the merits of third-party claims.
• Conduct telephone and correspondence negotiations with third parties, third-party insurers, and third-party solicitors to achieve the best client outcome.
• Work within and support the litigation team to achieve and maintain full compliance with all office protocols, client service level agreements, and client "key performance indicators".
• Delegate and supervise appropriate tasks to the Claims Administration Assistants.
• Act as a technical and procedural referral for others in the litigation team.

About You:

• Litigation experience.
• Qualified Solicitor or Legal (desirable).
• Experience in Defence claims handling within an insurer or TPA environment
• Experience in acting as a mentor or referral point for junior team members
• Demonstrable self-motivation and initiative.
• Ability to work independently within a defined structure and effectively collaborate with peers and managers.
• Good communication skills.

If you have the relevant experience or know someone that does please contact me now on or email us at