Administrator

Job Title: New Rentals Administrator
Hours: Monday - Friday, 9:00 AM - 5:30 PM (1-hour lunch break),
Occasional Saturday Cover (only 4 a year) - with a day off in lieu.

About Us:
We are a dynamic and growing property management company passionate about delivering exceptional service. Operating from a bustling office on Bookham High Street, we work closely as a small, dedicated team of four, including an accounts administrator. Our fast-paced environment offers variety and challenge, from managing rental enquiries to supporting tenants and landlords through diverse situations.

Key Responsibilities:
Letting Negotiator/Administrator:
• Enquiry Management: Handle email and phone enquiries, schedule appointments, and conduct property viewings.
• Follow-Up: Provide feedback to landlords and negotiate tenancy agreements to secure leases.
• Documentation: Manage tenancy documentation, including reference checks, file preparation, and utility company notifications at tenancy start and end.
• Market Growth: Implement strategies to increase market share and maintain a competitive edge.
Property Management Assistance:
• Support: Assist the Property Manager with administrative duties such as gas safety renewals, property visits, and coordinating maintenance tasks.
General Attributes:
• Hard-Working and Articulate: Exhibit a strong work ethic and excellent communication skills.
• Confident and Self-Motivated: Display confidence in handling various tasks independently while also contributing effectively to a team.
• Attention to Detail: Ensure accuracy and thoroughness in all aspects of work.
• Customer-Oriented: Build positive relationships with clients and tenants, providing top-tier service.
Preferred Qualifications:
• Experience: Previous experience in lettings or ARLA qualification is advantageous but not essential. Comprehensive training will be provided.
• Technical Skills: Proficiency in Word, Outlook, Excel, and CRM systems.
• Industry Knowledge: A general understanding of the lettings industry is beneficial, but a passion for property is crucial.
• Driving Licence: A clean driving license is required.

Benefits:
• Office Based
• Monday - Friday 9:00 AM - 5:30 PM (1-hour lunch break)
• Occasional Saturday cover, giving day in lieu - up to 4 Saturday for a year
• Holidays: 28 days including Public and Bank holidays
• Petrol Allowance
• Pension Contribution
• 3-month probationary period
• Career Progression
• Generous basic salary & commission package with OTE of £30,000++

Application Process:

If your application is successful, you will be contacted shortly. The job title and description in this advertisement may differ from the client's official job description/contract. We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E-Personnel Recruitment directly. We are experts in both Permanent and Temporary Recruitment and proud members of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk.
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This version maintains a professional tone while reflecting the third-party nature of the position.