Administrator

Job Title: Ground Rent Coordinator
Location: Cobham, Surrey - please note that you will need to leave in a 10 mile radius of KT11 1AF

About the Role:
A prestigious FTSE 100 company is seeking a detail-oriented and proactive Ground Rent Coordinator on behalf of their client. The successful candidate will be responsible for the collection and recording of ground rent income for freehold-owning companies and a third-party investment firm. This role also includes administrative tasks such as updating property management systems with new completions. Credit control experience would be advantageous.

Key Responsibilities:

• Assisting the Ground Rents team with billing, collecting, and recording ground rent payments.
• Handling leaseholder queries via phone and email with professionalism.
• Processing card payments through SagePay and posting cash on leaseholder accounts.
• Managing mail-outs, including demands and reminder letters.
• Liaising with Managing Agents, Solicitors, and Operating Companies to ensure seamless operations.
• Dealing with the assignment of leases and addressing solicitor queries.
• Preparing and uploading newly completed units into the system.

Candidate Requirements:

• A proactive individual with strong initiative, attention to detail, and common sense.
• Proficiency in IT and knowledge of credit control.
• Confident telephone communication skills and strong written abilities.
• Excellent negotiation and problem-solving capabilities.

Working Hours:

• Monday to Friday, 40 hours per week.

Annual Leave:

• Initially, 22 days of annual leave plus 3 days during the Christmas period.
• One additional day of leave added each year for the next three years, totaling 25 days after five years of service, plus the Christmas period leave.

Benefits:

• Comprehensive Medical Healthcare coverage.
• Pension plan to support long-term financial security.
• Access to a Rewards Benefit Scheme offering various perks.
• Complimentary breakfast to start the day on a positive note.

Why This Role?
This position offers the opportunity to work within a well-regarded organisation, with a focus on professional development and a supportive work environment. The successful candidate will enjoy a range of benefits designed to enhance their career and overall well-being.

If your application is successful, you will be contact shortly.

The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this role. E-Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.

You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk