Key Account Manager

Reed Sales & Marketing are exceptionally excited to be working with a nationally established Manufacturing & Packaging solutions company, in their search for a Key Account Manager.

Based near Leeds, this is an excellent opportunity for a candidate looking to develop their earning potentials and grow with an incredibly successful and profitable company.

Benefits:

• Wage: £35,000 to £55,000
• Bonus: Performance based incentives
• Holidays: 25 days + BH
• Company Car, phone and laptop
• Comprehensive Health & Wellness benefits
• Career growth and professional development opportunities
• Collaborative & supportive team environment

Key Responsibilities:

• Develop and maintain strong, long-term relationships with key clients in the flexible packaging industry.
• Serve as the primary point of contact for assigned key accounts, ensuring their needs are understood and met with the best solutions.
• Provide regular updates to clients on product innovations, market trends, and new offerings.
• Proactively address any concerns or issues from clients to maintain high levels of satisfaction and loyalty.
• Identify opportunities for expanding business within existing key accounts.
• Develop and implement account strategies to increase sales, revenue, and market share.
• Create customised proposals and solutions based on client requirements, working closely with the internal teams (e.g., internal sales, studio, production, logistics).
• Achieve sales targets and KPIs by managing accounts effectively and closing new business deals.
• Work collaboratively with internal stakeholders (product development, production, and logistics) to develop strategies that meet client needs while maintaining profitability for the company.
• Negotiate pricing, terms, and contracts in alignment with company policies and client expectations.
• Track and analyse key account performance, presenting regular reports and forecasts to senior management.
• Stay up to date with industry trends, competitor activities, and market conditions in the flexible packaging sector.
• Coordinate with production, design, and logistics teams to ensure smooth execution of projects and timely delivery of products.
• Ensure a seamless experience for clients from order placement to delivery and beyond.
• Act as a liaison to resolve any challenges or discrepancies that arise during the order process.
• Address and manage customer complaints and concerns efficiently to maintain strong relationships.

If you are an experienced Account Manager with the ability to manage large-scale clients and develop new business opportunities, please apply directly!