Front of House Assistant

Location - London (35 Hours per week 7.30am - 3.30pm Monday - Friday onsite)

LCP is an award-winning consultancy providing advice on pensions, investments, insurance, energy, health analytics and employee benefits. We advise nearly one quarter of the FTSE250 and half of the FTSE100 firms. We are a team of over 1200 across our various offices.

We are looking for a Front of House Assistant to join our Administration team in our London office and who provide a professional and efficient catering service to an office staff of approx. 500.

What's the role?

The Front of House Assistant works under the supervision of the Front of House Team Leader and has an integral role in ensuring the smooth running of the London office as part of a wider Administration team. The Administration team as a whole are responsible for reception management, meeting room management, catered lunches, replenishing refreshment areas, cleaning of breakout areas and much more. Although each member of the team has specific responsibilities, you'll be trained across all roles to enable you to provide assistance and cover if needed to the other team members.

What will you be doing?

• Ordering / stock control / rotation of catering and domestic supplies for both general staff requirements and for the client meeting room suite
• Accepting, checking and unpacking incoming deliveries
• Ordering and daily distribution of milk supplies to 6 refreshment areas, including the main staff breakout area (The Hub) + the client catering kitchen
• Stocking the refreshments areas with consumables and catering equipment etc. Managing the operation of the self-serve bean to cup coffee machines
• Responsible for the physical appearance of all refreshment areas, including periodic cleaning throughout the day, loading and unloading dishwashers, clearing general waste and recycling bins
• Delivery of refreshments and sandwich lunches etc to internal meeting rooms
• Assisting within the client meeting room suite as required - setting up refreshments etc and clearance of same and assisting with physical appearance of the client catering kitchen
• Stocking internal meeting rooms with stationery, ensuring the correct room layout and keeping the rooms in good order
• Attending local stores / shops etc to make occasional purchases of catering consumables and equipment
• Reporting any required maintenance of catering equipment etc to the facilities team
• During busy periods the Front of House Assistant may be required to meet and greet clients

What skills and experience are we looking for?

• Ideally suited to person with previous office catering experience
• Ability to work on own initiative, working either alone and/or as part of a team with fluctuating workload
• Friendly / sociable personality with good communication skills
• Able to maintain high standard of professionalism at all times
• Flexibility of hours worked, and duties undertaken
• Basic IT skills. Knowledge of Excel and Microsoft Teams an advantage
• Flexibility of hours worked, duties undertaken and to work from alternative office site as and when necessary

What’s in it for you?

As well as joining a multi-award winning, fun, collaborative, people first organisation where your personal and professional skills will be developed to make you the best you can be, we offer an attractive benefits package designed to promote your overall wellbeing so that you are able to perform to your full potential both in and out of work. Currently our core benefits package includes: competitive pensions scheme, 26 days annual leave, private medical insurance, digital GP service, discretionary bonus and much more.