Customer Service Advisor

Recruit4staff is proud to be representing their client, a leading waste management company in their search for a Customer Service Advisor to work from their site in Bretton 

For the successful Customer Service Advisor our client is offering:

• Starting salary of £25,000 per annum
• Monday to Friday 8.30 am till 5.00 pm
• Permanent position
• 20 days + Bank Holidays
• Free on-site parking, and Pension
• Potential for external training and personal development opportunities 

The role - Customer Service Advisor :

• Responsible for managing inbound calls and providing a high level of customer service 
• Handling a range of inquiries and providing quotations to customers 
• The taking and processing of orders within a timely manner 
• Manage and take ownership of any complaints from customers 
• Administer emails and respond to customers via telephone and written methods where necessary 

What our client is looking for in a Customer Service Advisor :

• Previous customer service experience within an office/call centre environment - ESSENTIAL
• Experience working with customer complaints/problem solving - ESSENTIAL
• Good MS Office Literacy - ESSENTIAL
• Confident communicator and the ability to work with minimal supervision 
• Able to cope under pressure in a call-handling environment

Key skills or similar Job titles: Customer Service, Customer Service Executive, Customer Service Advisor, Call Centre Executive, Call Handler

Commutable From: Deeside, Blacon, Saltney, Rossett, Chester, Flint, Connahs Quay, Neston, Ellesmere Port 

For further information about this and other positions please apply now

This vacancy is being advertised on behalf of Recruit4staff (Wrexham) Limited who are operating as a recruitment agency, agent, agencies, employment agency or employment business.