Complaints Handler

Page Personnel have just registered a new exciting Permanent Complaints Handler Position in Leeds to work for a reputable business within the Legal Sector!

This would be an excellent opportunity for someone who is a good problem solver is passionate about helping and supporting customers and making a real difference.

The role would be working for a progressive business which offer excellent development opportunities!

Client Details

Page Personnel have just registered a new exciting Permanent Complaints Handler Position in Leeds to work for a reputable business within the Legal Sector!

This would be an excellent opportunity for someone who is a good problem solver is passionate about helping and supporting customers and making a real difference.

The role would be working for a progressive business which offer excellent development opportunities!

Description

As a Complaints Handler you will be central point of contact for any complaints coming into the business and will be investigating these from start to finish ensuring service level agreements are exceeded.

The complaints will be email and telephone based evaluating accordingly and making sure guidelines and processes are adhered too.

The role will also be analysing data and reporting any trends to improve the customer experience.

Profile

Complaints experience desirable however the business can be open to customer service experience

Excellent written and verbal skills

A good problem solver

An excellent telephone manner

Strong commitment to client care and passionate about the customer experience

A good team player

Job Offer

Salary of £25000+ reputable business within the Legal Industry+ full training provided+ excellent progression and development+ fantastic benefits+ central Leeds+ no shift patterns or weekends+ 9am-5.30pm+ superb offices and facilities+ immediate interview