Operations Support Analyst

Operations Support Analyst
Location: Finchley, North London
Working Hours: Monday to Friday, 9:00am to 5:30pm (with one hour for lunch)

Job Purpose

Join a market-leading property management company as an Operations Support Analyst. You will be a vital part of the keystone Operations Department, ensuring the smooth functioning of tasks within the team. This role requires flexibility, conscientiousness, and the ability to thrive in a rapidly developing office environment.

Your responsibilities:

• Assist the department manager in delivering key projects within planned timeframes.
• Produce and analyse reports from the in-house database and Excel with high accuracy.
• Provide accurate reports to internal departments and external professional advisers.
• Review and extract information from various sources, including leases and the HM Land Registry website.
• Reconcile, identify, and correct data discrepancies in our in-house database.
• Identify inefficiencies and collaborate with team members to design and implement new processes.
• Analyse workflows to identify automation opportunities, using software tools to reduce manual tasks.
• Stay updated on technological advancements and support the integration of new solutions.

Skills and Knowledge Requirements:

• GCSE or equivalent in English and Maths (Grade C or above).
• Demonstrable experience with database management.
• Intermediate or above knowledge of a programming language.

What you need to succeed:

• Administration: Proficiency with updating and maintaining databases
• Problem Solving: Investigate queries and suggest solutions. Manage sensitive or challenging situations.
• Attention to Detail: Demonstrate accuracy and a keen eye for detail.
• Data Input: Show accuracy and speed when entering data. Learn and use new systems effectively.
• Customer Service: Communicate effectively, provide accurate information, and maintain a professional attitude.
• Letter Writing: Write professional letters and emails with high accuracy.