Customer Service Advisor

This role as a Customer Service Advisor in the property industry entails providing exceptional service to customers by assisting with inquiries and resolving issues in a professional and timely manner.

Client Details

Our client is a significant player in the property industry, based in Leeds. With a firm foothold in the market, they proudly boast a robust team of over 1000 dedicated professionals.

Description

• Handling customer inquiries promptly and effectively

• Resolving customer complaints to ensure maximum satisfaction

• Liaising with institutional lenders, borrowers and legal firms in relation to Remortgage applications

• Support customers throughout the Remortgage process

Profile

• Excellent interpersonal and communication skills

• Strong problem-solving abilities

• Ability to meet tight deadlines and targets and to work under pressure.

• Good team player, but also ability to work on own initiative.

Job Offer

• Salary £22,500

• Opportunity to work in a professional and friendly environment

• A culture that promotes learning and development