Business support - Co-ordinator

Your new role

Are you a confident, ambitious self-starter with a knack for multitasking and a passion for providing exceptional customer service?

My client has an exciting opportunity for an individual to join their fast-paced, professional team as a Business Support Co-ordinator.

Duties include:

• Entering sales enquiries into CRM system
• Sales administration tasks
• Arranging site visits for surveys
• Following up on quotes and logging progress in CRM
• Data entry and population of CRM with new clients, contacts, and sites
• Creating new jobs and PPM contracts within the CRM software
• Booking and organising jobs via CRM software, including support for engineers
• Populating preferred supplier list and ensuring subcontractor compliance
• Sending invoices and payment reminders
• Ordering uniforms, processing new starters and leavers, monitoring absences, managing holiday requests, processing DBS checks, booking training courses
• Managing helpdesk emails and escalating accordingly
• Creating company social media posts and marketing emails
• General office duties, including answering the telephone and customer service
• Supporting senior management with project work

What you'll need to succeed

• Previous experience in a busy, multitasked business administration role
• Experience with CRM software
• Advanced IT skills, including Microsoft 365 and CRM software
• Excellent communication skills, both written and verbal
• Strong attention to detail
• Ability to work independently and take full ownership of work
• Team player willing to take on new tasks as required

What you'll get in return

Fantastic benefits
On-site parking
Opportunity for progression
28 days holiday including bank holidays

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk