Customer Service Specialist

Customer Service Specialist

Salary: £20,500 - £22,500 per annum
Location: Kings Hill, Kent (Hybrid Working)
Contract: Permanent
Hours: Monday to Friday, 37.5 hours per week

Are you eager to launch your career in a dynamic office environment? Do you want to apply your customer service skills in a professional, office-based role?

Our client, a market leader, is seeking multiple Customer Service Specialists to join their growing team on a permanent basis. They are happy to consider candidates who are looking for their first office-based role, as long as you bring strong customer service skills and a positive attitude. This is an exciting opportunity to work in a hybrid capacity after training, blending office and remote work.

Key Responsibilities

• Provide outstanding customer service via telephone and email.
• Maintain a professional and positive attitude when engaging with clients, customers, and suppliers.
• Resolve customer queries effectively and deliver solutions.
• Accurately update customer records in the internal database.
• Perform general administrative tasks to support the team.

Essential Skills and Experience

• At least 6 months of experience in a Customer Service role, or equivalent transferable skills.
• Strong written and verbal communication skills.
• An excellent telephone manner.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• A passion for personal development and career progression.

What’s on Offer?

• Competitive salary: £20,500 - £22,500 per annum.
• Hybrid working arrangement: 2 days in the office following training.
• 25 days of annual leave, plus bank holidays.
• Opportunity to join a supportive and thriving team in a modern office setting.

Whether you’re looking to transition into an office environment or build on your customer service experience, this role offers a fantastic opportunity. Apply now to become a key member of a dynamic team that values professional growth and exceptional customer service.