Operations Manager - Field Engineers

GREAT BENEFITS!!

Hales Group are happy to be working with a company who have been established for over 25 years’ in the residential lettings industry in search of a Engineering Operations Manager.
 
Hours of Work: 37.5 hours per Week 1 Hour unpaid lunch (flexibility required)
 
Salary: £45,000 - £50,000 Per Annum    
 
Responsibilities and Accountabilities 

• Formulating and implementing robust processes to monitor and track all Engineers maintaining quality and efficiency.
• Be accountable for profit/loss margins for engineer population and coherently report on a monthly basis to senior stakeholders.
• Technical expert in gas legislation and Health and Safety requirements.
• Work collaboratively with Directors, Senior Management and other internal departments
• Lead and engage your team to drive performance and growth of the business with training and support driving the right behaviors
• Driving a commercially focused team whilst also providing an unrivalled customer experience
• Develop team members capability to strengthen the overall operation
• Develop and maintain strong relationships with our national network of remedial & inspection engineers across all employment types (employed, franchisee and subcontractor population)
• Cultivate and develop commercially beneficial relationships with key suppliers and stakeholders
• Work alongside other team members and departments in the day-to-day delivery of gas services providing technical support.
• Work collaboratively to resource and onboard new talent and champion development opportunities.

Candidate Attributes 

• Proven commercial business acumen driven by targets to build business profitability
• Engaging leader with the tenacity to achieve, removing barriers to ensure challenges are resolved.
• Self-starter with entrepreneurial spirit who is able to operate with a hands-on approach in a growing team
• Thrives on accountability and ownership taking responsibility for the success or failures of their team
• Effective communicator, able to adapt their communication depending on their audience
• Excellent influencer who is able to engage all levels both internally and externally
• Highly organized and commercial, understanding how to best utilise the time of the team
• Able to assimilate market information quickly and understand it’s commercial implications
• Clean Driving License. At times travel will be required across the UK.

Skills Required For This Exciting Role 

• Project Management
• Qualified and Experienced in the Gas Industry (ACS)
• Compliance knowledge in relation to Gas and Health & Safety Sectors.
• Commercial Background
• Computer Literate with Microsoft Office
• Digital / Web Competent
• Experience in Managing others remotely and face to face.

Company Benefits

• 28 days Holiday, including Bank Holidays (increases after 1, 3 & 5 years up to 23 days)
• Private Healthcare for you and family members
• Company sick pay
• 15 Hours Medical Time (Upon completion of probation period, used for medical appointments through working hours)
• On-site Parking

About The Company & Position
 
The company are the forerunners in the property services sector, providing safety inspection services across the UK and have expanded their scope of operations to include boiler installations.
 
As an Operations Manager coming from an engineering and service background, you will bring with you commercial awareness, management of multiple service engineers, compliance of the industry and a confidence that can be used for discussions at director level.
 
In this exciting leadership role, you will be running daily operations with the engineers, sub-contractors and clients, whilst contributing to the company growth, attending regular meetings and going out to see customers onsite. You will also be assisting with KPI management, attending other branches throughout the UK and audits alongside the Lead Engineer. 

For more information on this new and exciting Engineering Operations Manager role, please apply!!