Service Advisor

An opportunity has arisen for an experienced Service Advisor with 1 year experience to join a well-established car dealership offering excellent benefits. This full-time role offers a basic salary of £28,000 - £28,500 & OTE Up to £36,000 plus uncapped bonus.

As a Service Advisor, you will be the first point of contact for customers, ensuring their vehicle servicing needs are met with professionalism and efficiency.

You will be responsible for:

• Greeting customers and identifying their service requirements.
• Providing clear and accurate cost estimates for vehicle repairs and maintenance.
• Scheduling service appointments and managing the workshop diary to ensure efficient workflow.
• Liaising with the workshop to track progress and ensure timely completion of repairs and servicing.
• Handling cash transactions and maintaining accurate records.
• Upselling additional services or products where appropriate.

What we are looking for:

• Previously worked for 1 year as a Service Advisor, Service Receptionist, Service Administrator or in a similar role.
• Possess experience in a customer-facing role
• Motor industry experience is beneficial.
• Proven experience in upselling products or services to enhance customer satisfaction.
• A full UK driving licence.

What's on offer:

• Competitive salary plus attractive (OTE).
• 25 days annual leave.
• Ongoing training and development opportunities.
• Employee discounts.
• Optional car schemes.
• Pension Scheme.
• Private medical insurance
• Private healthcare options available.

This is an exciting opportunity for a passionate someone to take the next step in your career as a Service Advisor.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.