Product Analyst - Local Government Digital Services

Job Title: Product Analyst - Local Government Digital Services (Report It Tool)

Location: Central London (Hybrid - 2 Days Onsite)

Contract Type: Initial Contract until 31st March 2025 (Likely Extension)

Rate: £541 per day (Inside IR35)

Start Date: 13th January 2025

Salt Recruitment's Local Government team is excited to offer an opportunity to work as a Product Analyst on a high-impact public-sector project with a central London local government body. This role is part of a flagship initiative to improve the council's 'Report It' digital service, which enables residents, businesses, and visitors to report street-based issues quickly and efficiently.

We're looking for a highly skilled Product Analyst with a proven track record of delivering product analysis and technical architecture within multi-disciplinary teams. You will play a crucial role in defining both functional and non-functional requirements, supporting process design, and driving service improvement for the council's digital reporting platform.

• Requirements Gathering: Identify, define, and document functional and non-functional requirements for the "Report It" tool.
• Process Mapping: Lead as-is/to-be journey mapping, ensuring seamless service design.
• User Stories & Acceptance Criteria: Create and refine user stories, acceptance criteria, and definitions of done.
• Collaboration: Work with product managers, designers, developers, and stakeholders to define and deliver digital service improvements.
• Stakeholder Engagement: Manage relationships with internal and external stakeholders, ensuring that project objectives are understood and met.
• Agile Delivery: Operate in an Agile environment, contributing to sprint planning, stand-ups, and retrospectives.

• Previous Product Analysis or Architecture Experience: Must be clearly evidenced on your CV.
• Government/Public Sector Experience: Strong experience working on government digital services or public sector tools.
• Technical Knowledge: Familiarity with service reporting systems, API integrations, and cloud-based services (e.g., Azure).
• Process Design & Documentation: Experience with process mapping, business analysis, and drafting comprehensive technical documentation.
• Agile & Stakeholder Management: Proven track record working with Agile teams and managing diverse stakeholders.

• High-Impact Project: Contribute to an ambitious digital transformation aimed at improving residents' experiences.
• Career Growth: Work on a key government project with long-term contract extension potential.
• Innovative Environment: Collaborate with leading public-sector professionals in a supportive, forward-thinking environment.

This role will be a fast turnaround with interviews being scheduled for Monday 23rd December. Please apply ASAP. You can also apply by emailing your CV direclty to .

*Rates depend on experience and client requirements