Pool Worker

We are Hestia. We make a difference. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.

The service you will work 

This service forms part of the North Cluster of mental health supported housing services. There is a medium support service within the North Cluster consisting of 2 projects – 19 Coningham Road and 21 Sulgrave Road. Consideration should be given to sharing staff and other resources with the medium support service.

Nia House already exists as high supported housing and it is currently mixed gender. It is expected that the project will always operate as mixed gender and understood that this may be balanced equally or unequally, depending on what is needed for the borough at the time.

The service will have a high level of support and will need to provide a service to people with complex needs, including forensic histories and chaotic lifestyles that could involve substance misuse issues. People living at the service may not be compliant with medication and may need support in this area. The project will be staffed with waking staff 24 hours a day.

All services within the North Cluster will be expected to participate in steering group meetings with other mental health support providers, H&F Housing Advisors and Tri-borough Commissioners and Contracts Officers. Services will also be expected to build positive relationships and work closely with mental health care management teams.

A day in this role looks like….

As a Pool Worker at Hestia, you will play a crucial role in North Cluster Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence.

A day will never look the same and some of the things you can expect to do/be responsible for are:

• Empower a caseload of clients with a range of needs to manage their health and wellbeing, maintain their independence, identify their strengths, and achieve their goals and aspirations, working in partnership with our subcontractors as required to achieve this, under the direction of Management.
• Clearly articulate the aims and objectives, pathway and service model to people using the service so they can fully participate in and co-produce their support.
• Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc.
• Work flexibly as part of a team to ensure service coverage.
• Where applicable, develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities.
• Take responsibility of your own learning and development.
• Our pool list offers you complete flexibility when it comes to aspirations and to encourage service users to access these opportunities

Why Hestia?

Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:

• Good understanding of Health and Safety within an accommodation-based setting
• Basic knowledge of housing management including maintenance & repairs
• Ability to monitor and maintain the safety and security of supported housing service and report maintenance requirements appropriate
• Experience of working with people with mental health needs
• Good literacy and numeracy skills and able to produce clear letters and IT skills
• Knowledge and understanding of safeguarding issues and ability to address them appropriately

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.