Commercial Account Handler

Ref: YC46161

An Insurance company is currently recruiting for an Account Handler to work in their City of London office.

In this role, you will be responsible for ensuring the Department has the necessary support for Account Handling and other required operations of the Department to establish and maintain a professional level of service to internal and external stakeholders.

The ideal candidate should have experience in Property and Liability insurance, strong communication skills, and proficiency in Microsoft Office.

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ELIGIBLE APPLICANTS:

• (O) Eligible visa: Permanent residence, Spouse, Partner
• (X) NOT eligible: Student visa, Requiring visa sponsorship, Working holiday, Graduate, Freelance

WORK TYPE: hybrid (3 days in the office, 2 days working from home)

VISA SUPPORT: No

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TYPE: Permanent,full-time

WORKING HOURS: 35 hours per week from Monday to Friday

SALARY: up to £40k, depending on experience

START: ASAP

LOCATION: City of London

Commercial Account Handler Main Responsibilities:

Account Handling

• Assist the Manager of Global Services - London in account handling
• Obtain and issue quotations for both new, and renewed, business
• Provide day-to-day servicing of the clients’ insurance programs
• Effectively manage and respond to queries regarding changes in coverages and risks
• Manage and co-ordinate global insurance programs and liaise with the network as necessary
• Effectively manage Credit Control processes
• Prepare and issue policy documentation
• Collaborate with internal and external stakeholders to manage queries related to allocated accounts
• Maintain awareness of compliance and regulatory issues

Regional Hub Operation

• Act as the PO (Producing Office) for multi-territory/multi-platform programmes
• Companies in its own Region and other Regional Hubs to ensure appropriate covers and services are arranged
• Act as the SO (Servicing Office) for multi-territory/multi-platform programmes
• Manage workflow of servicing and processing multi-territory/multi-platform accounts
• Ensure timely and accurate servicing of multi-territory/multi-platform accounts

Regional Information

• Create and maintain legal, regulatory, tax, and local operational information (including Fronting Company and TPA (Third Party Administrator) information) of its own Hub territory

Regional External Networking

• Fronting Company Network building and maintenance
• Claim TPA network building and maintenance
• Risk Engineering network building and maintenance

Regional Service Standard

• Service Level management and maintenance of London Office and Fronting Companies

Quality Control and Assessment

• Ensure data quality and timeliness at London Office
• Involve in assessment of London Office KPI with respect to GS-L

Reporting

• To ensure that management information is reported in a timely and accurate manner internally and externally

Commercial Account Handler Ideal Candidate:

• At least 3 years of Property and Liability insurance experience within the market
• Competent in Microsoft Word and Excel
• Excellent written and verbal communication skills
• Good organisational skills
• Logical, analytical, and resourceful
• Good command of the English language
• Resilient and able to operate effectively under pressure
• Ability to work as part of a team and independently

<Desirable>

• Proficiency in multiple languages
• Good presentation skills
• Professional Qualification - CII Qualified or equivalent, or pursuing such qualification

** All applicants for the Account Handler must have the right to work in the country as the Company is not able to offer visa support.

*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.

If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.