Litigation Executive / Claims Handler

At HF we do things differently. We recognise the value of our employees and understand that they set us apart from our competitors.

So, if you want to experience what life is like at HF, take a look at our Motor Litigation Executive/ Claims Handler vacancy within our Outsourced Solutions Department, handling Motor Claims on behalf of Insurers.

We are looking to hear from individuals who are based near to our Manchester, Liverpool, Leeds, Southampton, or London office's.

What will you be doing?

You will be not only working independently but as part of a successful Outsourced Solutions team. Our Outsourced Solutions Team handle Insurance claims on behalf of some of the biggest Insurers in the Market.

Experience of working within a Claims Department is critical to this role as we act for Insurers to lead the way in Customer Service and Cost Management.

As you will have experience of handling a caseload/ worked in the insurance industry you will be ready to handle your own caseload of delegated Motor files. You will be confident reviewing quantum, valuing general and special damages and finalising case plans, including providing next steps advice.

You will refer cases for supervision and guidance to ensure the correct procedure and process is following and escalating when appropriate. Effectively running each case to ensure all are dealt with in compliance with Solicitors’ Accounts Rules and Law Society Practice Management Standards.

You will regularly handle telephone negotiations, liaise with third party solicitors and insurers, own insurer clients and lay clients’ whilst recording the outcome of those approaches.

What’s in it for you?

This is a real chance for you to shine and start a successful career in law. We have a strong reputation for developing and nurturing employees, there are many opportunities for progression for you to have a rewarding and prosperous career at HF!

What do I need?

Motor experience is essential to this role.

You will have a minimum of 12 months experience in a claim handling role, handling preferably a defendant or insurer caseload. You will also have experience within bodily injury matters, with ideally experience using MOJ and OIC Portal's.

This is what our Partner and Head of Outsourced Solutions, David, says about the role;

"As a continuously evolving, dynamic team, we proactively seek for our team members to grow and develop their skills both intrinsically within HF and extrinsically with clients to deliver better results. The HF approach is to support and empower teams to continue to build upon their existing skills, to work independently and take initiative handling their workload. We look forward to welcoming the successful candidate in to our team; adding their knowledge and enthusiasm to our strong core."

About HF

HF is one of the UK’s leading providers of legal and handling services to the insurance and commercial sectors. Established in 1969, the firm currently provides legal services to 12 of the UK’s 20 largest insurers in specialist areas such as Counter Fraud, Large & Catastrophic Injury, Motor, Disease, Casualty, Aviation, Recoveries, Costs and Credit Hire.

Over the past 5 years, HF has expanded rapidly, significantly investing in it's people and adding commercial services to our traditional insurance client base.

As a top 50 law firm, we undertake high value and high quality work for insurers. large corporates and SME clients.

We are an ambitious , independent, national law firm which genuinely does things differently with a forward thinking innovative approach that's built around our clients' needs - not our own!

We’re always looking to recognise and reward our people for the work they do. Here are just a few of the benefits you will have access to as part of our team:

• 25 days’ annual leave (in addition to public holidays), increasing to 30 days with service
• Private healthcare provision
• Company pension scheme
• Enhanced parental leave
• Electric Vehicle Scheme
• Cycle to Work scheme
• Life insurance and income protection
• Employee Assistance Programme & Digital GP service
• Season ticket loans
• Flu vouchers
• Bonus scheme
• HF Discount Hub

Sounds great! What next?

If HF feels like a place where you can belong, we'd love to learn more about you!

Once you've submitted an application the next steps of the process, if successful, you will be invited to a virtual interview.

As an equal opportunities’ employer, we're passionate about inclusive hiring approaches.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll do our best to support you.

To apply

Please follow the links below.