Accommodation Support Officer - Temporary

Accommodation Support Officer - Temporary

Until March 2025

£13.96 per hour

Enhanced DBS Requried

To find suitable Interim Accommodation for Customers in relief duty to meet the needs of the household. To place the customer into Interim Accommodation and to provide support to the Customer/Household to move them into independent living

• Ensure all Temporary Accommodation is fully equipped with core items, that it is clean and that it is in good repair.
• Find suitable alternative Temporary Accommodation for Customers/Households, where their needs cannot be met with current void stock.
• Conduct a sign up to the Temporary Accommodation, under a licence agreement and apply for Housing Benefit (where applicable) with the Customer during that signup.
• Ensure customers are aware of their responsibilities and rights under the occupancy agreement, resolve tenancy issues and to enforce the occupancy agreement where appropriate.
• Liaise with Legal Services and provide clear instructions on legal enforcement action, prepare a case for court, when necessary, in liaison with Legal Services, which includes providing written statements for court, obtaining statements from witnesses/complainants
• Update internal systems of the Temporary Accommodation placement and any subsequent moves.
• Support customers in Temporary Accommodation with moving on in a timely manner to settled accommodation to include private, supported, and social housing.
• Maximise rental income through the recovery of rent arrears in line with company policy and procedure. This will include telephone contact, writing to tenants and home visits.
• Operate relevant procedures including, but not limited to, occupancy, arrears, and eviction procedures.
• When Private Rented Accommodation is identified for a customer, complete HHSRS Inspection to ensure compliance prior to agreeing and transferring of funds.
• Manage temporary accommodation through homelessness legislation making decisions within legal and policy frameworks.

Important Notice: Noble Recruiting Limited, located in Billericay, Essex, is an equal opportunities employer. With over 15 years of experience, we specialise in both permanent recruitment and the supply of temporary workers. By applying for this role, your details will be processed by Noble Recruiting Limited. For details on how we handle your information, please refer to our Privacy Policy on our website.

Application Status: Due to the high volume of applications, if you haven't heard from us within 14 days, please consider your application unsuccessful at this time.