Energy & Commodities Operations Associate

The TP ICAP Group is a world leading provider of market infrastructure.

Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.

Through our people and technology, we connect clients to superior liquidity and data solutions.

The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.

The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.

Role Overview:

As an Operations Associate, you are tasked with ensuring the accurate and timely processing of all trades. From front end order management systems, through internal trade capture systems, and out to the clients via various delivery mechanisms. Responsible for the full Trade Cycle. Following established guidelines, when identifying and resolving problems, and using good judgement to refer more complex issues to senior colleagues, where appropriate.

You should be able to identify and contribute towards process changes that will improve the level of service and control that Operations provides, in its first line of defence capacity.

You must have a basic understanding of the Operations, and Energy and Commodities Broking strategy, and work collaboratively, as part of a team, demonstrating flexibility and adaptability.

Role Responsibilities:

• Ensuring that trades arrive from the various front office trade systems, into the relevant trade management systems, in a timely manner
• Ensuring that all trades are managed efficiently, including the delivery of trades to clients, reporting venues, or clearing houses/exchanges, as appropriate.
• Ensuring that all confirmations are delivered to clients.
• Resolving any queries in relation to the non-delivery of electronic confirmations to a client, including but not limited to liaising with the 3rd party vendor, liaising with the Ops Services Team, amending the trade as required.
• Ensuring the integrity of the details within our system, by validating our details against records received from the 3rd party vendor, if applicable
• Ensuring that trades arranged with another TP ICAP office are efficiently monitored, and delivered, utilising the in-house technology available.
• Monitoring trade flows, via the in-house exception monitoring tools available, escalating to your line manager as appropriate. This includes timely delivery to the clients, but also ensuring that trades have cleared, if executed to clear.
• Undertaking various intra-day, and intra-month actions, to ensure that trades are processed, reconciled and invoiced as intended.
• Providing various sources with summarised reports and MI, as required.
• Providing additional Trade Management support for our other European offices, when required.
• Manual trade capture of tickets into the trade Management systems as appropriate.
• Engaging the team manager with any suggestions as to any process changes that may make the team more efficient or provide a more robust control environment.
• Engaging with internal and external control and audit functions as appropriate, including, but not limited to Internal and External Audit
• Uploading and maintaining client credit limits to enable trading on screen. Having an all-rounded knowledge of the order management system that provides this function.
• Performing daily reconciliations and report investigations, troubleshooting any issues identified.
• Clearing of trades on the relevant exchanges. All round knowledge of relevant exchanges and rules relating to these.
• Understanding of current market regulations such as Brexit.
• Liaising and working closely with Front Office.
• Speaking to clients directly, and efficiently handling trade management issues.

Experience / Competences:

Essential:

• Prior experience within an Operations environment within a Financial Services firm.
• The ability to develop a good knowledge of Energy and Commodities Markets.
• Show sound judgement, understanding when to escalate.
• Act with integrity at all times.
• Have strong personal organisational skills, whilst working collaboratively as part of a team.
• Show a desire and aptitude to learn and develop, taking direction from more senior members of staff as appropriate.
• Have excellent written and oral communication skills.
• Be Service orientated, adaptable, and resilient.
• Be results orientated with personal accountability.
• Have excellent attention to detail, quality, and control.
• Understand the implications of being the First Line of Defence within our business.
• Have good relationship building skills both internally and externally.
• Be skilled in Microsoft applications software (Word, Excel, PowerPoint, Outlook etc).

Desirable:

• Energy and Commodities experience is preferred, but not essential.

Band and level: Professional, 5

Not The Perfect Fit?

Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.

Company Statement

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous