Trade Branch Counter - Supervisor

Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways.
Do you want a driving trades and retail supervisors role that is interesting and with sociable working hours?

Are you looking for a company who believe their employees have an excellent work/life balance, promote internally and help their employees learn new skills and experience.

My client is looking for a supervisor for their Barnstaple Branch.

The successful candidate will have retail, trades or construction experience with a focus on customer support, communication and excellent interpersonal skills.

You will be working as part of a small committed team in an interesting, growing marketplace.

Benefits:

• You will be rewarded with a very competitive basic salary
• An excellent monthly bonus scheme taking your salary to £32,703 per annum
• 33 days holiday (including statutory holidays)
• Free Life Assurance Plan of 3x your Annual Salary
• Option to join the Share Save Scheme at discounted rates, and share in our company success
• Company Pension Plan
• Employee discount on products
• Discounts across many well-known online and high street retailers 
• A blend of training, including e-learning and on the job training to help your career development

Job Description:

- Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
- Provide exceptional customer service and support to new and existing customers
- Ensure excellence in customer service, operational standards and Branch sales targets are achieved
- Support the delivery of sales targets whilst developing and maintaining positive customer relationships
- Assist with the delivery of branch operations
- Provide support and assistance to Branch colleagues as required
- Support the Branch Manager to ensure team complete actions and activities on time, and in full
- Ensure Branch team compliance with Health and Safety, company policies and procedures
- Undertake stocktakes and audits
- Maintain maintenance records for Branch vehicles
- Conduct Branch housekeeping for front of house, warehousing and merchanting

Person Specification:

- Passion and energy to deliver exceptional customer service and achieve business targets
- A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
- A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
- Good organisational skills, with ability to prioritise and use own initiative
- Confident IT user, with experience of MS Office and industry standard software eg SAP
- A full and valid driving license is essential, and a FLT licence could be a distinct advantage
- The ability to cover for the Branch Manager when required
- Previous branch stock take experience could be a distinct advantage
- Comfortable to work in a small team and on occasion, alone
- Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage

Meridian Business Support is a recruitment specialist acting on behalf of our clients as an employment agency for this vacancy