Commercial Compliance Officer - Sales

An exciting opportunity has arisen to join a growing business in a newly formed Commercial Compliance Officer role. This business provides technical online resourcing content to the HR and Professional industry. You would be onsite five days a week in vibrant office in the City of London. This is a permanent role that offers £45K + benefits.

If you are highly motivated, skilled, driven individual, good communication and collaborative capabilities with previous experience working in a sales leadership environment this is certainly the role for you. You will manage a range of compliance issues and will be responsible for assessing risks, identifying patterns and trends, whilst performing overall compliance management, in the form of internal auditing and the implementation of measures. You will work closely with sales agents to ensure they are giving best service to clients through monitoring phone calls and carrying out 121 meetings when required. Experience working in a call centre or similar environment would be useful!

Please note: This Commercial Compliance Officer role is Sales/ People focus, not Financial Services.

Job Duties

• You will analyse the full sales process to ensure sales procedures are compliant within company protocols and values as well as regulatory authorities.
• Assessment of Business Development Managers for quality and compliance standards and oversee quality assessment process for the sales and service calls.
• You will be responsible for the overall design, implementation, and ongoing enhancement of compliance procedures, whilst ensuring its alignment with business objectives.
• You will be responsible for the implementation and monitoring of compliance controls including carrying out regular spot checks of websites, emails, letters, documents, and processes and conduct compliance investigations as and when required and advise on themes and trends.
• You will carry out internal auditing of processes and procedures from a compliance perspective, particularly those procedures relating to the sales process, and develop an effective education and engagement program through ongoing communication and training to senior management.

If you have exceptional organisation skills with high attention to detail and have previously worked in a regulated environment, please feel free to reach out to

48581SKR

INDLON