Sales Advisor

A well-established stockist and distributor of electrical components is seeking a Sales Advisor to join their team. As a Sales Advisor deliver precise and prompt sales guidance, prepare formal quotations, and process sales orders for electrical connectors from both UK and international customers, with a particular focus on Europe.

Sales Administrator responsibilities:

• Handle customer sales inquiries promptly via phone, email, or quotations.
• Use the stock control system to provide pricing and delivery times for items in stock.
• Give accurate and up-to-date information about products and parts.
• Take sales orders over the phone when needed.
• Collaborate with internal teams like Procurement, Sales Order Processing, Production Control, and Assembly as necessary.
• Find suitable pricing and delivery options from suppliers or manufacturers for both franchised and non-franchised products.
• Assist field-based sales representatives when required.
• Promote and maximize sales of related component accessories.
• Follow up on quotations and negotiate pricing terms according to company procedures.
• Manage the Live Chat feature on the company website when needed.
• Help with Sales Order Processing, especially during holiday or sickness coverage.
• Perform other reasonable tasks within your capabilities to support the smooth running of the department.

Skills & experience required:

• Proven experience in a manufacturing or distribution environment with a broad product range is preferred.
• Proficient in using stock control systems and general computer software.
• Strong written and verbal communication skills, along with an excellent telephone manner.
• Good numeracy skills to accurately calculate product and part pricing.
• A proactive and flexible approach, with a keen eye for detail and a strong team-oriented mindset.
• Ability to work independently and take initiative without supervision.
• Committed to providing excellent customer service and developing product knowledge.
• Positive attitude and ability to handle pressure constructively.
• Quick to learn new skills and adapt to changing requirements.
• Capability to meet deadlines as needed.
• Must have reliable transportation due to the workplace location.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.