Service Advisor

Service Advisor

• Car Dealership
• Required in Sidcup, Greater London
• Salary: Up to £32,000 basic, with uncapped OTE up to £40,000.

Are you passionate about providing excellent customer service and have experience in the automotive industry? Join our client’s friendly and professional car dealership as a Service Advisor and become an integral part of a supportive and thriving team.

Our client is a well-established car dealership located in Sidcup, Greater London, known for their dedication to customer satisfaction and high-quality workmanship. Their loyal customer base keeps returning due to the exceptional service and welcoming atmosphere created by their collaborative service team.

What They Offer:

• Hours: Monday to Friday, 8:00 am - 6:00 pm, plus Saturdays on a 1-in-3 rota basis.
• Competitive Salary: Basic up to £32,000 per annum.
• Bonus Structure: Uncapped on upsells, with on-target earnings (OTE) up to £40,000 per annum.
• Holiday Allowance: 20 days plus bank holidays.
• Employment Type: Full-time, permanent (PAYE).
• Career Progression: Opportunities for growth, including potential advancement into management roles.
• Supportive Environment: Work in a relaxed and enjoyable setting with a team that helps each other succeed.

Key duties as a Required as a include:

• Greeting customers and addressing their inquiries with professionalism and courtesy.
• Coordinating vehicle servicing and repairs, ensuring smooth communication between customers and the workshop team.
• Upselling additional products and services to enhance the customer experience.
• Managing appointments, updating customer records, and ensuring all documentation is accurate and up to date.
• Working closely with the service team to maintain high standards of efficiency and customer satisfaction.

What They’re Looking For:

• Proven experience in a customer-facing role, preferably as a Service Advisor, Receptionist, or Parts Advisor within the automotive industry.
• Excellent customer service and communication skills, with the ability to build rapport and trust.
• Strong IT literacy and organisational abilities to manage a busy workload effectively.
• Self-motivation, with a proactive and flexible approach to team support.
• A full UK manual driving license is essential.

You’ll enjoy the satisfaction of working in a collaborative and supportive team environment while having a direct impact on the department’s success. If you thrive in a role that values initiative, teamwork, and top-tier customer service, this is the perfect opportunity for you.

If this Service Advisor position in Sidcup, Greater London, sparks your interest, or if you’d like to learn about other motor trade roles, contact Alex Perrin at Perfect Placement today. We specialise in helping professionals advance their careers in the automotive industry.

Perfect Placement are specialists in Automotive Recruitment. So if you are looking for a New Job in the Motor Trade, be sure to contact our team today.