Senior Account Handler

Position: Account Manager
Location: Maidstone
Salary: Up to £42,000

We are seeking an Account Manager to join our client's fast-paced and collaborative Property and Housing Division. As an integral part of our team, you will be responsible for providing exceptional account servicing support and ensuring effective management of client accounts within the commercial space.

• Create documents for new customers, mid-term adjustments, and renewals
• Record customer details accurately and maintain data integrity in the system
• Obtain renewal terms for customers and explore alternative options
• Manage insurer and customer queries, process policies, and chase outstanding documentation
• Handle account queries and credit control matters, highlighting any concerns
• Apply legal and regulatory policies in relation to internal policies and insurance contracts
• Utilize commercial insurance knowledge and work towards Chartered Insurance Institute Qualifications

• Commercial insurance knowledge is essential
• Cert CII/Dip CII qualifications are desirable
• Educated to GCSE standard or equivalent
• Experience in providing exceptional customer service
• Proficiency in Acturis
• Eligible to work in the UK

As an Account Manager, you will work closely with experienced professionals to provide outstanding service to our diverse range of clients. Your day-to-day activities will involve creating and managing customer documents, handling queries, and ensuring compliance with legal and regulatory policies.

• Competitive salary
• Opportunities for professional development
• Collaborative and dynamic work environment
• Comprehensive benefits package

If you are a driven professional with excellent communication skills and a passion for delivering exceptional service, we look forward to receiving your application. Join our team and take the next step in your career!