Supported Housing Manager

Supported Housing Manager

Location: Brent, Luton & Brixton
Contract: Full time, Permanent
Salary: £30,000 - 35,000 per annum depending upon experience;

We are a UK-based asset manager and investment company in the social housing sector, committed to delivering exceptional value to our ethical-minded investors. We are seeking a Supported Housing Manager to play a key role in overseeing our seven sites located at Brent, Luton and Brixton. Join our collaborative team dedicated to making a meaningful impact in community-focused residential housing.
Key to ensuring the delivery of person-centred support to our tenants, overseeing daily operations, managing the team and maintaining strong relationships with local authorities and other key partners, all while maintaining a high standard of service and compliance.

Key Responsibilities

• Tenant Support and Care Coordination: overseeing support workers to ensure all tenants are regularly monitored, manage risk and needs assessments and address individual tenant requirements through personalised support plans;
• Operational Management: oversee property-related daily operations to maintain high standards in compliance, policies and health and safety whilst also ensuring accurate and timely documentation;
• Team Management: lead and manage support staff, including recruitment training, performance management, and appraisals, encouraging a positive and accountable work environment;
• Financial Oversight: monitor property budgets and ensure all tenant payments, housing costs and service charges are met, collaborating with the finance team for accurate financial reporting;
• Community and External Partnerships: build and maintain strong relationships with local authorities, social care services and other agencies; and
• Represent Orisha: attend multi-agency meetings and represent the business positively to enhance service provision and explore new growth opportunities.
Whilst this job description covers the main duties and responsibilities of the role, it is not exhaustive. The role holder is expected to undertake any other reasonable duties within their capabilities and the scope of the post as specified by their manager.

Skills & experience

• Experience: proven experience (up to 3 years would be ideal) in supported housing management or a similar field with a strong understanding of tenant support needs and housing management
• Qualifications: GCSE or equivalent (preferred); a valid Driving Licence is mandatory.
• Skills: excellent organisational, communication and management skills, with the ability to effectively collaborate with internal teams and external partners.

We are an equal opportunities employer. You're welcome here whatever your socio-economic background, race, sex, gender identity, sexual orientation, religious belief, age or disability.

REF-218529