Reigate
Post Date, 06/12/2024
Salary: 30000-35000 per annum
Reception and Revenue Manager,required for a hotel in the Reigate / Redhill, Surrey area.
As Reception and Revenue Manager, candidates require experience as a hotel Reception Manager / Front Office Manager to include experience of managing bedroom reservations / group reservations / revenue management (1 year).
You will be managing a team within the reception department and the role is responsible for the reception team on day and night shifts. Your role will include being hands on meeting and greeting guests, shift work working on the front desk, working 5 days over 7, therefore including week-ends on a rota. Some duty management will be involved. Some of your weekly work time will be allocated to revenue management.
Qualifications required:
Proven supervisory experience in a hospitality setting
Strong team player
Familiarity with hotel operations
Excellent communication and interpersonal skills
Revenue Management: 1 year (required)
Overview of the role:
Responsibility for the smooth running of the reception department to ensure that a consistently high level of guest services is maintained.
To manage the reception team to ensure that the department is fully staffed and the team are correctly trained, motivated and confident at delivering a high standard of customer care coupled with commercial awareness.
To ensure telephone handling & taking of bookings are competently handled.
To be proactive in upselling from dinner reservations to room types.
To maximize room revenue
Manage group inventory and pricing strategies
Responsible for accurate forecast, trend analysis and sales strategies so that product availability and price are maximised at all times
React to any shortfalls against budget and co-ordinate implementation of tactical offers
Monitor competitor rates and reacting accordingly
To carry out performance reviews for team members setting out clear objectives and identifying training requirements.
Rate Management:
Distribution Management:
M&E Revenue Management:
Health & Safety:
Reporting:
Meetings:
The salary for this opportunity of Reception and Revenue Manager is given as £30,000 - £35,000 / per annum / 40 hour week / plus an incentive-bonus scheme / Company pension and other benefits.
Please send an up to date copy of your Curriculum Vitae.
N.E. Recruitment is acting as an Employment Agency in relation to this vacancy
We look forward to receiving all applications however due to the high number of applications we are only able to contact candidates which closely match the level of skills and experience of the requirements of our clients. However for more information or opportunities please contact us or forward your cv for consideration.
Candidates must be eligible to live and work in the UK
You will be contacted on your provided email address.
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