Tech Operations Lead - Contract

Tech Operations Lead - Contract

We're looking for a Tech Operations Lead to guide our Technical Ops team, improve processes, and ensure smooth service delivery. This is a proactive, hands-off leadership role focused on driving automation and problem management.

• Lead and mentor the Technical Ops team, ensuring success and growth.
• Reduce incidents through proactive problem management and automation.
• Manage shift patterns and ensure smooth handovers.
• Coordinate responses to major incidents and escalations.
• Identify opportunities to streamline processes.

• Experience in IT service operations at scale.
• Strong technical background with hands-on infrastructure experience.
• Proven leadership skills and a proactive, solution-oriented mindset.