Logistics Controller

Logistics Controller

Uxbridge, Middlesex

Our Logistics Team are responsible for the management of our fleet movements of 800+ mix of prestige, mainstream and commercial vehicles.

Responsibilities

• Liaise with the Sales Team to ensure a suitable vehicle is supplied to our client and their damage vehicle collected and moved into storage.
• Regular contact with our clients to ensure delivery and collection arrangements are made in the most efficient way for both them and the business.
• Liaise daily with our satellite hub controllers to plan and maximise the efficient use of our fleet and delivery drivers.
• Effectively managing vehicle movements, generating the required paperwork and clearly recording all notes within our Proclaim system
• Dealing with any damage, faults, servicing and de-fleet requirements as part of the general management of our fleet.
• Carefully checking all documentation and vehicle condition reports returned to ensure processes have been followed correctly.

Key Skills & Knowledge

• Must possess strong knowledge and interest in vehicles
• A sound UK Geographical knowledge to help determine the most efficient use of our fleet and drivers
• Confident and calm approach and the ability to build effective relationships with colleagues
• Have previous experience of delivering outstanding customer service and be able to demonstrate these skills
• Strong PC skills and ability to effectively maintain different systems, once trained.
• Have a 'can do' attitude and ability to think outside the box
• Be able to work under pressure and still maintain a high attention to detail with a calm approach.
• Show respect to all colleagues and clients at all times
• Demonstrate strong team working skills

• Previous experience in a related industry e.g. bodyshop, tyre and exhaust centre, dealership or similar preferred but not essential.
• Excellent communication skills
• Excel
• Organised, motivated and reliable
• Willingness to work effectively as an individual and as part of the team
• The ability to work under pressure and prioritise the workload

What benefits are there?

• We offer 25 days holiday (incl. Bank Holidays) with the ability to buy and sell more days
• We have a 5% contributory pension scheme
• Health and wellbeing support including a Healthcare Cash Plan
• Life assurance 4x annual salary
• Company online portal offering a whole host of individual benefits including retail discounts, memberships, discounted restaurants, cinema tickets and much more

• Structured training and development opportunities
• Rewards scheme
• Sociable office and various social activities
• Monthly McDonalds Breakfast