Human Resources (HR) Administrator

Objective:

2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.

Context of role:

As the HR Administration Officer, you will offer expert HR support and guidance across all operational functions. This includes collaborating with the Head of Finance and other members of the Senior Leadership Team (SLT) to execute various projects, maintaining accurate employee records, and providing advice on compliance with UK Employment and Health and Safety regulations.

Main duties:

1.0. Human Resources:

• Champion the operational effectiveness of the HR department, ensuring that all responsibilities align with the organisation’s standards, vision, and values.
• Proactively manage the entire employee lifecycle, including creating job advertisements, coordinating recruitment campaigns, onboarding new hires, performing DBS and Right to Work checks, assist with inductions, preparing paperwork for probation review, recording absences, handling contract variations, processing leavers and providing post-employment support.
• Administer and manage the 'HR Inbox’ by addressing queries and escalating or forwarding issues to Line Managers for prompt decision-making and resolution.
• Maintain HR databases effectively, ensuring that all staff records are accurate, up-to-date, and compliant with current UK employment legislation.
• Support compliance with health and safety regulations by coordinating training and ensuring adherence to legal frameworks governing employment and workplace safety.
• Coordinate and support staff training programs, ensuring the completion of both mandatory and role-specific training requirements.
• Oversee the day-to-day operation of the HR management system, BrightHR.
• Assist in preparing monthly payroll instructions for accountants, ensuring accuracy and timeliness.
• Collaborate with the Finance Team to ensure operational expenses are accurately tracked and reported.
• Contribute to the review and updating of charity policies and procedures, supporting the continuous improvement of HR practices.
• Provide general office administration support as needed.

2.0. General:

Reply to emails and respond to calls within 48 hours

• To be responsible for organising own work agenda, time management and administration
• To maintain a high degree of confidentiality in accordance with the charity’s policy
• To undertake training to update skills as necessary
• To implement and follow clear health and safety procedures

It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.

You will be subject to a performance review, which will incorporate a review of the above duties and performance over the period.

This role is subject to a DBS check.

Salary:

Starting salary of £24,000-£26,500 per annum depending on experience.

Contract type:

Permanent

Hours:

Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.

Annual leave:

28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.

Pension:

2wish operate a contributory pension scheme. 2wish will auto-enroll you into the scheme in accordance with its auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contribution that you will be required to make during your membership (current contributions - employer 3% and employee 5%).

Mileage:

A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.

Location:

2wish is currently working with staff to offer a form of hybrid working and this will continue for the foreseeable future. This post will include be mainly based in the 2wish Head Office, with occasional home working as approved by your manager. There will also be occasional travel across service delivery areas.

Additional benefits for our employees:

• An 'Employee Assistance Program, including wellbeing support
• Free parking on 2wish premises
• Free branded 2wish clothing
• An extra annual leave day on your birthday
• Incremental increase in holiday entitlement based on length of service
• Paid sick leave (after qualifying period)
• Discounts for personal purchases on 2wish Merchandise
• Discounted tickets to UK 2wish events for staff and family
• Extra holiday entitlement when taking part in 2wish overseas events
• Company mobile phone for performance of duties, if required
• Tools/equipment required for the performance of duties
• Reimbursement of work expenses
• Bright Exchange employee discounts

Closing date: 2nd January 2025 at 5pm

We reserve the right to close this vacancy early if we receive sufficient applications for the role and will be actively interviewing potential candidates. Therefore, if you are interested, please submit your application as early as possible.