Customer Service Advisor

Customer Service Advisor
Temporary, 2 months+
£17 Umbrella
Medway

Hamilton Woods Associates are currently recruiting for a Customer Service Advisor on a temporary basis, for an organisation based in Medway.

Duties and Responsibilities of the Customer Service Advisor:

• Manage and monitor the Customer Service inbox
• Act as first point of contact
• Log and schedule any repairs from customers
• Record and document customer details accurately
• Manage KPI's
• Handle complaints and escalate if necessary

Essential Requirements of the Customer Service Advisor:

• Previous customer service experience (essential)

To be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, it is regrettable that we cannot respond to all applicants, and please assume your application has been unsuccessful.