Insurance Claims Handler

We are seeking a hardworking, self-motivated individual to join our team as a Commercial Account Handler.

This role primarily involves handling property, construction, commercial combined, and package insurance for small and medium-sized enterprises (SMEs).

The ideal candidate will have excellent customer service and communication skills, and the ability to work effectively as part of a team.

Key Responsibilities:

• Client Management: Provide exceptional customer service to clients, ensuring their insurance needs are met with professionalism and efficiency.

• Renewal Processing: Manage the renewal process for existing clients, ensuring timely and accurate processing of renewals.

• Mid-Term Adjustments: Handle mid-term adjustments to insurance policies, ensuring all changes are processed accurately and efficiently.

• Insurer Negotiations: Negotiate with insurers to secure the best terms and coverage for clients.

• Policy Documentation: Prepare and issue policy documentation, ensuring all details are accurate and compliant with regulatory requirements.

• Claims Support: Assist clients with the claims process, providing guidance and support to ensure a smooth and efficient resolution.

• Acturis System: Utilise the Acturis insurance software system for policy management and processing. Qualifications and Skills:

• Experience: Previous experience in a similar role within the insurance industry, particularly in handling property, construction, and commercial combined insurance. Reed Company Confidential

• Customer Service: Strong customer service skills with the ability to build and maintain positive client relationships.

• Communication: Excellent verbal and written communication skills.

• Teamwork: Ability to work effectively as part of a team, contributing to a collaborative and supportive work environment.

• Technical Skills: Proficiency in using the Acturis insurance software system.

• Attention to Detail: Strong attention to detail and accuracy in all aspects of work.

Company Culture: , we believe that our people are our greatest asset. Our company culture is built on the following principles:

• Collaboration: We foster a collaborative environment where teamwork and open communication are encouraged. We believe that working together leads to better solutions and a more enjoyable workplace.

• Professional Development: We are committed to the continuous professional growth of our employees. We offer opportunities for training, development, and career advancement.

• Inclusivity: We value diversity and inclusivity, ensuring that all employees feel welcome and respected. We believe that a diverse team brings a variety of perspectives and ideas that drive innovation.

• Work-Life Balance: We understand the importance of work-life balance and strive to create a flexible work environment that supports the well-being of our employees.

• Community Engagement: We are dedicated to giving back to the community and encourage our employees to participate in volunteer activities and community service.

What my client has to offer?

• Reputation: Join a well-established and respected firm with a strong reputation in the insurance industry.

• Professional Development: Opportunities for professional growth and development within the company.

• Supportive Environment: Work in a supportive and collaborative team environment.

• Location: Conveniently located in the City of London, with easy access to public transportation