Customer Orders Coordinator

We're now recruiting for a world-renowned international business that provide life-changing and saving products and services; a huge name within their sector and with a head office based here in Hemel Hempstead in their luxury and recently renovated offices.

We are looking for a Customer Orders Coordinator to join the company on a 12-month fixed-term basis. As part of this role, you will be responsible for providing customer support, handling orders, assisting with invoices, monitoring stock and more!

This role is going to be ideal for someone with previous experience when it comes to processing orders and liaising with customers. We are ideally looking for candidates who are SAP users or have used SAP in previous positions.

Hybrid working is fully embraced with this company, you'd be working full time hours, Monday to Friday, with weekly office presence required. The offices are based in the Maylands area of Hemel Hempstead (Free parking on site), so before applying please do ensure this is commutable for you.

Please note this role is a 12-month fixed-term contract so please consider this when applying. The salary for this role is paying between £25K - £30K. There are plenty of benefits that really make this company stand out too, so be sure to ask us more on that!

What to expect day-to-day:

• Process orders coming in via fax, e-mail or telephone and for customers according to specific requirements.
• Process stock deliveries to sales representatives.
• Monitor the complete delivery processes.
• Arrange special deliveries on request.
• Control and send out invoices.
• File ordering documents and related records.
• Handle service complaints from customers and/or sales representatives.
• Follow-up short term consignment stocks with customers and sales representatives.
• Respond to questions from sales representatives and other clients.
• Handle backorders.

What do we need from you:

• Experience within administration and ideally some form of role that involves dealing with Orders or Customer Service queries.
• Ability to work independently, but equally part of a local team and a larger global team.
• Must be able to easily commute to the Hemel Hempstead, Maylands area.
• Need to be available to start a role asap.
• Experience using SAP.

Looking for the next step in your career? Think Specialist Recruitment.

Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support.