Senior Property Manager

Im working with a leading property consultancy with over a century of experience in the UK real estate market. Renowned for providing high-quality service, the firm specializes in residential and commercial property management, offering expertise in leasehold management, property development, and investment advisory. With a reputation for innovation and client-focused solutions, they continue to set the benchmark for excellence in property services.

As part of their ongoing commitment to delivering exceptional property management services, Im seeking a Senior Block Manager to oversee and elevate their residential property management division.

Key Responsibilities:

1. Strategic Portfolio Oversight:
   • Manage a high-value portfolio of residential and mixed-use developments.
   • Ensure properties comply with lease agreements and all relevant regulations through proactive management.
   • Oversee complex portfolios, including new developments and heritage buildings.
2. Team Leadership:
   • Supervise and mentor junior block managers and administrative staff.
   • Provide guidance on complex leasehold matters, enhancing team performance and knowledge.
3. Financial and Budgetary Management:
   • Prepare, review, and monitor annual service charge budgets for multiple properties.
   • Oversee financial reports and collaborate with the finance team on arrears management.
4. Stakeholder and Client Relations:
   • Act as a trusted advisor to freeholders, leaseholders, and residents' associations.
   • Develop and maintain strong client relationships, delivering tailored management solutions.
5. Regulatory Compliance:
   • Lead compliance initiatives, ensuring adherence to fire safety, health and safety, and leasehold legislation.
   • Conduct regular property audits and manage risks effectively.
6. Contractor Management and Procurement:
   • Source, negotiate, and manage contracts for property maintenance and large-scale refurbishments.
   • Oversee major works projects under Section 20, ensuring timely and cost-effective completion.

Qualifications:

• RICS, IRPM, or ARMA accreditation is essential.
• Minimum 3 years of experience in block management, with a proven track record in a senior capacity.
• In-depth knowledge of leasehold management, service charges, and Section 20 consultation processes.

Key Skills:

• Leadership: Ability to manage teams and inspire confidence in clients and colleagues.
• Expert Communication: Skilled at managing complex client interactions and resolving disputes diplomatically.
• Analytical Thinking: Strategic approach to portfolio management and financial planning.
• Technical Knowledge: Proficient with property management software and regulatory compliance tools.

Salary and Benefits:

• Competitive senior-level salary based on experience.
• Generous benefits, including pension contributions, private healthcare, and professional development support.
• Holiday package: plus public holidays and additional time off during the Christmas period.