Deputy Manager: Homelessness Prevention and Solutions

Client

Local Authority in Wandsworth

Job Title

Deputy Manager: Homelessness Prevention and Solutions

Pay Rate

£23.14 an hour PAYE

Hours

36 Hours a week (Mon-Fri)

Duration

Initial 3 Month Contract

Location

Reed House,Dormay Street,Wimbledon,SW128PW.Office based role, need to be available up to 5 days per week.

Description

Job Purpose

To assist and support the Prevention & Solutions Manager in the overall provision, management, development and support of a housing options and homelessness prevention service.

To manage a team of officers delivering the Council's duties under the Homelessness Reduction Act 2017, responsible for developing creative and innovative solutions to prevent homelessness and meet departmental targets.

Specific Duties and Responsibilities

1. At the direction of the team manager, to ensure that a proactive and preventative approach is taken in relation to those who present themselves as homeless to either of the boroughs, responding to emergency/crisis situations concerning individual clients and take appropriate action.

1. To ensure that officers manage their homelessness prevention and assessment casework, maximising customer contact during the Homelessness Prevention duty period to prevent homelessness and avoid the need for temporary accommodation wherever possible. To ensure that services are delivered in an empathetic way, establishing a rapport with clients to ensure a joint focus on the prevention and/or relief of the risk of homeless.

1. To use management systems to proactively manage team caseloads including systems for monitoring casework stages and ensuring the duties of the Homelessness Reduction legislation are complied with.

1. To ensure officers to identify opportunities for using the Homelessness Prevention budget to provide innovative and cost-effective housing solutions to prevent and relieve homelessness.

5.To supervise duty staff, providing them with management support while they carry out homeless interviews, and to make decisions, within guidance and best practice, about individual applicant's entitlement to housing assistance.

Knowledge/Experience:

>Detailed knowledge of relevant Homelessness and Housing Act legislation including security of tenure and private tenants' rights.

>Good knowledge of relevant case law and Codes of Guidance.

>A good knowledge of services, benefits and support available to applicants experiencing housing problems.

>Experience of managing teams providing a front line service.

>Experience of performance appraisal and staff development.

>Significant experience of housing needs assessment and homelessness prevention.

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