Customer Service Administrator - Start ASAP

Are you an exceptional communicator with top-notch customer service skills? Looking for an immediate start?

We are seeking a Customer Service Administrator to join our esteemed client in the professional services industry. This role is ideal for someone who thrives in a structured environment and enjoys a blend of administrative and customer service tasks.

**This role is fully office-based Monday-Friday (9 - 5 PM) with one late shift per week, and one Saturday shift per month**

Key Responsibilities:

• Respond promptly and professionally to customer emails and inquiries.
• Contact clients, process contract renewals, and send out essential documents.
• Transfer data to and from spreadsheets.
• Handle and triage calls, transferring them to the correct department or specific individuals.
• Guide clients through services, terms, and conditions.

Required Skills & Qualifications:

• Experience in an administrative role, preferably within the professional services industry.
• Strong communication and customer service skills.
• Ability to manage multiple tasks efficiently and effectively.
• Familiarity with office management systems and procedures.

Benefits:

• Competitive salary.
• Free parking available at the workplace.