Centre Manager - Commercial Office Space - Reading

Centre Manager - Commercial Office Space - Reading 
£33,000 + bonus

A fantastic opportunity for a driven, proactive candidate with strong commercial awareness to join a global Real Estate company, managing one of their commercial office spaces in Reading.

You will have proven experience in a similar role ideally within the Property industry, with the ability to manage day to day operations.

The Role:

• Generates profitable new business through proactive prospecting
• Drive service revenue through up-selling services.
• Conduct viewings, converting prospects into customers.
• Upselling full product range to new and existing customers.
• Accountability for Centre profitability, Centre performance and the Centre’s success through P&L management
• Effectively manage the renewal process working to retain every customer at a profitable margin.
• Maximizes occupancy, rate, rent roll and profitability of the centre by proactively managing customers expansion requirements.
• Regularly participate in the monthly centre business review process, account for profit and loss and drive agreed actions to enhance centre performance
• Ensure centre debt is regularly reviewed and all invoices are resolved in line with budget
• Overall responsibility for the centre: invoicing, maintenance, IT, and cleaning standards
• Liaising directly with local and national contractors to ensure all building works are carried out to schedule.

• Focus on meeting customer satisfaction and retention metrics.
• Maintain and develop existing customer relationships
• Ensure the centre team is delivering exceptional customer service and that the customer needs are handled effectively and efficiently

Essential requirements:

• Proven experience in a similar role ideally within property
• B2B sales experience
• Proven ability to manage a small team
• Exceptional relationship building skills
• Strong negotiation skills
• Driving licence desirable

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective ce of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in strictest confidence and will be processed in accordance with the Data Protection Act 1998
Morgan Spencer Limited, registered in England & Wales No: 4254114