Credit Controller - Hybrid

Job Title: Credit Controller

Location: Leicester in LE7 (with free parking) - 3 days remote and 2 in the office after training
Hours: Monday - Friday 37.5 hours a week
Department: Head Office Accounts Team

Salary - £26k basic plus up to £3,600 bonus

About Us:

We are an ambitious and growing company, and we're looking for a Credit Controller to join our dynamic Head Office accounts team of 5. You'll be working directly with the Accounts Manager and Financial Director, contributing to our innovative and forward-thinking environment. We value personal development and provide opportunities for career progression, making this an exciting role for someone looking to grow with us.

Why Work With Us:

• Innovative Environment: Be part of a company that values alternative thinking and innovation.
• Personal Development: We invest in and value your growth and development.
• Ambitious Team: Join a team that is audaciously ambitious and constantly evolving.
• Great People: Work alongside a supportive and talented group of colleagues.

Key Responsibilities:

Our Credit Controllers are responsible for timely collection of overdue debts whilst maintaining a good level of customer service. They are required to record accurate information on customer accounts and negotiate arrangements where needed.

• Reduction of overdue debts via a portfolio of customer accounts, to agreed targets
• Responsible for releasing orders in line with credit policy.
• Responsible for placing customers on stop where necessary and removal of stops as required
• Reviewing credit limits and applying for increased limits
• Processing payments on customers accounts.
• Reviewing and setting up customer Direct Debits
• Requesting customer refunds as required

What We're Looking For:

• Experience: Background in Administration, Customer Service, or Credit Control.
• Organisational Skills: Ability to maintain a methodical and logical approach, making work easy to understand for others.
• Technical Skills: Proficiency in Microsoft Office, particularly Excel and Word.
• Communication Skills: Strong interpersonal skills with the ability to collaborate and communicate effectively with both internal and external stakeholders.
• Self-Motivation: Ability to work independently and take initiative.
• Prioritization: Ability to manage workload and meet deadlines.
• Attention to Detail: High level of accuracy in all tasks.
• Flexibility: Willingness to work weekends during busy periods.
• Team Spirit: A passion for developing within a collaborative team environment.

Benefits:

• Annual Salary Reviews
• Social Events: Twice-yearly socials and a Christmas party.
• Free Parking
• Pension Scheme
• Smart Casual Dress Code
• Holiday Entitlement: 22 days + 8 bank holidays
• Free Tea & Coffee
• Career Progression Opportunities

If you're someone with great attention to detail, excellent communication skills, and a desire to contribute to a growing and innovative team, we would love to hear from you!

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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