Customer Service - HR

Do you have some exposure to HR or law work and are looking for a change?
Are you comfortable talking with clients and have an eye for detail?
Join a national company with over 12,000 clients.

For this position our client is looking for you to do the following:

* To provide bespoke HR documentation to clients.
* Support a wide range of industries with their employment documentation.
* The work is predominantly via video call, however there are some elements of telephone and emails involved.
* Guide clients with all employment law/HR enquiries.
* Building rapport and relationships with clients on each interaction.
* You will sit 4 meetings per day, these will be 4 different clients, 4 different industries so no meeting is the same!
* After your meeting you will be responsible for drafting the clients documentation and sending it out to the clients.

Our client are looking for a an HR Office Consultant to have the following experience and attributes:
* Basic knowledge of HR processes and employment legislation
* Ensuring you are up to date with legislation changes.
* A willingness to learn and the ability to communicate effectively within the team.
* Ability to work to precise KPI and SLA deadlines.
* Ability to work to precise KPI and SLA deadlines.
* Ability to remain professional in a fast-paced environment.
* Excellent communication and written skills.
* MS Office knowledge and experience

SALARY: £25,000
25 Days Holiday + 8 Bank holidays.
Day off for your birthday.
Free EAP for those days when you need someone to talk to
A senior team that listens to and responds to team feedback
Career Pathways to develop your skills and support your progression through the business
Join this fast growing ambitious company offering HR consultation to clients all over the UK

This role is commutable from:

Coventry
Atherstone
Nuneaton
Hinckley
Bedworth
Tamworth

ALTERNATIVE JOB TITLES: HR Advisor, HR Partner, HR Administrator, HR Consultant, Human Resources Advisor, HR Delivery Manager, HR Support, Legal Secretary, Legal Assistant, Recruitment Consultant, Administrator, Office Manager
INCAL1

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike. This particular role includes people with experience in Delivery Manager, HR Support, Legal Secretary, Legal Assistant, Recruitment Consultant, Administrator, Office Manager.