Facilities / Office Manager

Please note this role is On site working only.

**Administrative:**

- Manage and maintain the office's administrative tasks, including organizing schedules, meetings, travel arrangements, and ensuring office supplies are stocked.
- Greet all office visitors and confirm they are checked in and accompanied to their appointments with team members.
- Ensure that all departments have the supplies they need, including office supplies, stationery, and equipment.
- Assist in the onboarding of new employees by setting up workstations, providing necessary equipment and software, and ensuring all IT systems are in place.
- Help keep the office clean, organized, and presentable, including managing the kitchen and common areas.
- Assist with the planning and execution of virtual events and meetings, including webinars, conference calls, and video conferencing.
- Assist the CIO with troubleshooting and resolving technical issues related to software, hardware, and network infrastructure.
- Ensure that all IT equipment is updated and maintained, including computers, printers, scanners, and servers.
- Provide support to the team in the use of computer hardware and software systems, including Microsoft Office Suite and others.
- Assist in the coordination and tracking of shipments, ensuring that orders are fulfilled and delivered on time.
- Manage the organization and counting of stock items, including receiving, unpacking, and recording shipments in the stockroom inventory system.
- Ensure that the stockroom is well-organized and clean, and that all products are stored appropriately.
- Assist in the maintenance of inventory records and reports, identifying discrepancies and taking appropriate corrective action.
- Confirm all office appliances are maintained and serviced as needed and liaise with building management to ensure smooth operation of the office.
- Oversee that all health and fire safety procedures are followed and ensure assembly points are communicated to all team members.

**Events:**
- Act as additional support and resource to the Retail Marketing & Sales department by assisting with event organization, setup, and coverage across different retailers.
- Organize and execute team gathering activities and events, including creating event materials in advance for management approval.